Thank you for your recent contact to our offices regarding your Honda Africa Twin. Firstly, I would like to apologise for the delay in replying to you. I can see that your case was passed to my colleague Richard McGivern but that he has not contacted you since 14 June and I can only apologise for this.
I am sorry to hear of the issue that you have experienced with the spokes on your wheels and that they have shown signs of corrosion. From speaking to Xxxxxxx in the service team at Hunts Motorcycles, who I believe you have also been speaking to, has advised that the matter has currently been pased to our factory and that the matter is under investigation. Please be assured that once we receive a reply/counter-measure for this, all dealers will be contacted to make them aware of the outcome so that any customer who has experienced an issue can be contacted directly.
We value all of the feedback that we receive into our offices as information of this type is used to improve the range of products and services that we provide to our customers and I am sorry that on this occasion your personal expectations have not been met.
Once again, please accept my apologies for the delay in replying to you.
Thank you for taking the time to contact us and for bringing this matter to our attention.
Customer & Aftersales
Telephone: 0845 200 8000