The battery wasn’t connected properly.
I don’t understand how the bike ever had power in the first place. The connection that was wrapped in a baggie needed to be grounded to the frame. As soon as I did that the bike powered up as normal. When I first opened the battery lid and saw the connector in a baggie I just assumed that was an auxiliary connection to be used for accessories. It wasn’t until I disconnected the positive terminal and pulled the battery completely out did I realize nothing on the bike was connected to the negative battery terminal.
Like I said, I don’t know how the bike had power in the first place or how I was able to ride it home without issue. The guy prepping bikes at the dealer forgot something important.
Now that is resolved I decided to open the cardboard box my luggage came in. I bought panniers but they gave me a top case instead....🤬 the dealer really screwed up on this one.