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Discussion Starter #1 (Edited)
Had an incident yesterday and would like to tell and maybe get feedback. I am riding an Africa Twin 2020 Adventure Sport DCT bought in May 2020, never had DCT before, only manual
1. The first time it happened when I was on the road in the mountains. My ATAS was fully loaded with hard panniers and a lady on the passenger seat. A car stopped in front of me and I was driving slowly behind it. I was planning to stop smoothly. I had ca. 10-15km/h on the speedometer when seconds before the bike supposed to stop, the engine started to vibrate and instead of disengaging and going into 1. gear. The motorcycle pushed forward by keeping the throttle open and I was barely able to stop it by using the front brake lever. When we stopped, I switched it off and thought: what is going on? I thought I did something wrong and came on the throttle while braking which is kind of hard but possible.
Setting – Sport S3 because of the load and standard tour setup, navi per Apple carplay so I cant tell any other display setting
The second time it happened I was on tour with a buddy of mine. The motorcycle was half loaded and only me driving. The weather conditions were great. My buddy was driving 10 meters in front of me. We were supposed to turn left. He stopped, I was only using the front brake rolling with a speed of ca. 20-25km/h and planned to stop 2 meters behind him. The engine started to vibrate again, supposed to downshift and disengaging the clutch. But instead of breaking, the bike pushed again forward with getting more power(high rev). I bumped into my buddy’s right pannier and ripped it off, pushed the steering to the right site, and with kind of jumping (felt like the front wheel were jumping up and down). I was able to stop the bike 5-6 meters away from the crash site in the middle of the road. This event took 3-5 seconds. Lucky the street was empty. We moved the bikes to the site. I tried to calm down and evaluate what happened. I had navigation on the CarPlay so I can’t tell if the rev was up or not. In the situation, I was not able to reach the ignition switch nor the rear brake as both feet were on the ground.
Setting was on standard Tour and sport mode S1
 

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read this below, you're not the first one - dangerous DCT fault.
One of the reason I would never buy a DCT or any auto clutch bike.


Hi All

I need to share an experience with you in case my issue is wider. Not trying to frighten people, just sharing what for me was a frightening experience

CAUTION: DCT owners PLEASE take note

Bike had its first service today (579 miles). I drew the dealer's attention to the sticking button on the left switchgear (the SET button that is used to control displayed fuel consumption / trip meters / ambient temp blah blah blah). Whilst outside showing them the problem, the DOWN select button packed up. I tell them I am not happy and fear the problem may spread to the paddle gear shift buttons (for non DCT riders the gear shifters are part of the same switch set)

Dealer services bike. Just an oil dump, oil filter and another filter for the DCT. Dealer tells me that the left hand switchgear is full of water. I ride in any weather, and on Wednesday that meant through foot deep floods. This IS an Africa Twin - that shouldn't have happened. Dealer logs a case with Honda, new left switchgear on it's way from Brussels to be fitted on Monday under warranty. Cool. I'll live without worrying about fuel consumption for a few days

Dealer test rides it after servicing it, I pay, gives me keys. Get out on the A420 for the 15 mile ride home - bike seems fine, although a bit more vibey than before, plus they gave me back the ludicrous amount of throttle free play. I ride it in a spirited fashion using a combination of it's full auto mode (DRIVE) and SPORTS 3, manually intervening to drop cogs using the paddle shifter upon corner entry. Bwaaarp Bwaaaarp Bwaaaaarp loving it

Ride into the town I live. It's busy. It's school kick out time and the roads have parked cars everywhere, people everywhere. Old boy coming towards me in a big Merc so I stop and wave him through. At this point I have the bike in Drive mode - it forces first gear on me when stopped, I have the option to select neutral but don't. In this situation the DCT acts like a twist and go effectively

Old boy passes me, I apply a light and constant throttle position - we pull away. (normally in this mode the bike short shifts up the box at about 1800rpm - it's ridiculously mild and at 35mph is usually already up into 5th). So we pull away as usual, and at about 5-10mph the revs suddenly go wild - HIGH - right up near the redline (but not banging off the limiter) - as if it found a false neutral and then of it's own accord dumps the clutch! Not it's usual beautifully smooth clutch work, it DUMPED the clutch. I was totally out of control, up on the back wheel in the middle of town, just missed a parked car - not knowing that the **** was going on. Manage to get it under control and didn't run anybody over. **** me right up. Badly


Once I'd calmed down and turned the bike off, I nursed it to a safer place and tried to replicate the issue. I felt bad. I thought it was my error. I can confirm that the same thing occurred a second time, only this time I was ready for it. It finds 'false' neutrals and is highly dangerous because I have no actual control of the clutch like on a manual bike!
If I had a pillion on the back we would have looped the thing in the middle of town - without question. Oh how I wish I had had my GoPro on

Don't want it anymore, don't want to ride it. Utterly dangerous. I have spoken to Honda UK - WHO WILL GET BACK TO ME IN THREE WORKING DAYS - despite the fact that this is currently Europe's best selling bike and almost 50% of buyers are opting for the the very clever, very unpredictable got a mind of it's ******* own dual clutch transmission
Don't know what else to say apart from please please please take care on your DCTs, especially if you have sticking left switchgear. This morning I am furious, pissed off, angry but have collated my thoughts. It seems that the left switchgear is sending confusing signals to the gearbox - which in turn is giving random neutrals and applying totally random unexpected clutch behaviour

Genuinely gutted. Lost all faith and confidence in Honda

Honda UK don't seem to want to take me seriously, so until they do I'll carry on telling my story to the bike press and will spread my experience far and wide
 

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The only time in close to 100k miles on DCT that I've personally had anything similar was when my neoprene Grip Puppies had slipped up against the bar end and kept the throttle engaged. Took me a few miles of stops to figure it out.

Simple fix in my case. Unfortunately, does not sound like your issue.

And bar risers? Any thing interfering with the throttle tension?
 

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@TiTaBo,

In the biggest German Africa Twin Forum and also Facebook there are several users with a very similar problem. There have already been accidents. The problems were reported to Honda Germany and the German vehicle authority. But there was no solution yet.
 

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Discussion Starter #5
Quick update:
I talked to my Honda dealer and they forwarded the case to Honda Europe. Honda Europe knows about some cases and would like to identify the issue. Therefore 2 people from Honda will take my bike and ride 400km with recording tools and try to find out (hopefully they will) what causes the issue. In the meantime, I will get a replacement bike for the time period.
I also was in contact with MacReiner (user of this forum) and he told me about 12 or 13 cases in Germany, Swiss and Netherlands. He is collecting FIN numbers and sent them to Honda Germany/Europe. Hope this will be fixed before something really bad happens.
 

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That's frickin' scary! I have a 2020 AS DCT w 5k km and no issues yet like that.
Did you have cruise on (not set obviously) or were you using it prior to your incidents? Could be you accidentally hit the resume?
 

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That's frickin' scary! I have a 2020 AS DCT w 5k km and no issues yet like that.
Did you have cruise on (not set obviously) or were you using it prior to your incidents? Could be you accidentally hit the resume?
Yes the cruise was on but I definitely used the front brake lever all the time until it stopped and wouldnt that prevent a accidental use of the cruise, would it?
 
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