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Forced to sell because Honda made a bike that Honda can't fix

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Discussion starter · #61 · (Edited)
Cuchulainn said:
Magnuson–Moss Warranty Act case I would think.

"There is provided, at the consumer's choice, either a replacement or a full refund if, after a reasonable number of tries, the warrantor is unable to repair the product."

If they can't repair it then they should replace it.


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Sadly Canada only has "The Canadian Motor Vehicle Arbitration Plan." So you essentially have to file a claim with this arbitration system and hope it works in your favour. Or small claims court. While our consumer protections are generally superior to those of the US, for some reason vehicles are different. Probably had something to do with the government trying to so hard to secure and maintain auto manufacturing in Canada.

I also happened to just read the thread you posted in regarding Honda suspending sales on a whole pile of bikes. Suddenly this situation went from feeling outlandish to looking kind of par for the course. Welcome to the Brave New World.
 
Discussion starter · #62 ·
NuckinFutz said:
In regard to the solenoid disassembly, I'm actually trying to 3D print the pin wrench to remove the cap on the solenoid adjuster. I have the correct diameter steel dowel pins, now I just need to finish modeling the main tool. I was planning on posting the information here once I finished and tested it. I kind of wish I wouldn't have purchased the ES, but yeah, it's done and now I just need to acquire the means of servicing the forks. I was hoping as time went on and more 2020+ ATAS need fork service, that we'd have more people sharing their experiences with servicing them.
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While I am not glad for your finding yourself in this predicament, I am happy to see someone else, especially in the US, that has encountered difficulty in servicing their suspension. There have been moments when it felt like it was either a very late or very early Aprils Fools gag.

While I am ruefully parting with my Adventure Sports because of this situation, I am sure there are many owners that will benefit from and be grateful for your engineering and 3D printing.
 
#64 ·
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#65 ·
Ghostrider.1127 said:

Honda 070MA-MKS0200 - WRENCH,PIN TYPE2.5MM | Partzilla.com

Buy Honda 070MA-MKS0200 - WRENCH,PIN TYPE2.5MM. This OEM part is guaranteed by Honda's limited part warranty âś“ FREE Shipping on qualified orders - Partzilla.com
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Claimed in stock ships in 2-3 days...
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If the 3D printed part will handle the relatively low torque of 15 Nm it'll save me $200 on a specialty tool. I will have the buy the rod guide wrench for the stroke sensor side, which I haven't been able to find in stock yet locally. That part number is 070MB-MKS0100, and I don't believe a printed body would survive the 90 Nm needed for that bolt.
 
#66 ·
I've just picked up my jaw after reading this thread. @InedibleRider I hope the newish will last you longer but it's a sad state of affairs that you'd have to trade the bike for something like this.

I might have to go in to visit my favorite tech boys soon. If I do, I'm going to ask about this seal and the tool. Even though I don't have ES, I'm now curious.
 
#67 ·
InedibleRider said:
Out with the old...
View attachment 74585

In with the new(ish)
View attachment 74584
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Like the post above, I just finished reading through this nightmare. Geez man...WTF??? Glad you got wheels again but I would still be one pissed off customer.

Anyway, what a saga! First, the tank issue and now this. Too bad, so disappointing and like so many things today...Honda just ain't what they used to be, no matter how badly you want them to be.

I really hope you feel they did right by you in return for that flaming mess. Cuz in the end that's all that matters.
 
#69 ·
DoubleThumper said:
202x ATs are COVID-19 children.

I wonder if that effected production quality somehow? (sans the ATAS tank issue)
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And a blocked suez canal in '21 didn't help with keeping supply chains going. Now high energy prices are affecting production. I've read of several metal processing factories shutting down all or some production lines despite high demand because even with the high demand the market won't bear the price hike required to compensate for the energy bill. Despite a shortage in building materials, a roof-tile factory has shut down production lines for the same reason.

I think it'll be years before things are back to running in anything resembling a well oiled machinery, and Honda, being in the middle of a web with lots of materials and parts coming in to manufacture their products can't help but take a hit. They must be improvising and possibly compromising in efforts to keep production going.
I will not be surprised if 10-20 years from now bikes from 2020-2025 (or worse) will collectively be infamous "monday morning" machines. I hope they wont, ofc, but...
 
#70 ·
Arnoud said:
And a blocked suez canal in '21 didn't help with keeping supply chains going. Now high energy prices are affecting production. I've read of several metal processing factories shutting down all or some production lines despite high demand because even with the high demand the market won't bear the price hike required to compensate for the energy bill. Despite a shortage in building materials, a roof-tile factory has shut down production lines for the same reason.

I think it'll be years before things are back to running in anything resembling a well oiled machinery, and Honda, being in the middle of a web with lots of materials and parts coming in to manufacture their products can't help but take a hit. They must be improvising and possibly compromising in efforts to keep production going.
I will not be surprised if 10-20 years from now bikes from 2020-2025 (or worse) will collectively be infamous "monday morning" machines. I hope they wont, ofc, but...
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And that's just motorcycles which are toys to most people, think of the automobile industry. All the new cars people are paying top dollar for that have sat in a lot without electronics waiting for the supply chain to catch up. New suppliers used here and there as needed to try and fill in inventory. A lot of these being daily drivers, year around in all weather. One more reason for extended warranty I suppose.
 
Discussion starter · #71 ·
TwinWrangler said:
Like the post above, I just finished reading through this nightmare. Geez man...WTF??? Glad you got wheels again but I would still be one pissed off customer.

Anyway, what a saga! First, the tank issue and now this. Too bad, so disappointing and like so many things today...Honda just ain't what they used to be, no matter how badly you want them to be.

I really hope you feel they did right by you in return for that flaming mess. Cuz in the end that's all that matters.
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Honestly, Honda Canada offered no solutions and no compensation. But, as always, the owners and staff at Burnaby Honda Center care about their customers and definitely did me a solid with the trade. I'm stoked to be in the base model. It has suspension I can fix with normal human tools and it is actually a bit zestier of a ride with the smaller tank and reduced weight (and 45,0000 less KM, lol)
 
#78 ·
Fuzzcat said:
Wasn't the replacement machine a Himalayan? It makes me think about grabbing one. But the change from an AT to Himalayan must be wild ...
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No, he already had the RE Interceptor. My understanding is from post #25...

"One of my two local Honda dealers has given me a great deal on a basically straight trade to a 2020 standard model with 8500km. Mine has 52,000km so that's a fair trade. In the end, I don't want a bike that is even slightly difficult to make basic repairs to due to 'special tool' availability."

Unless I missed something, the Matte Black standard AT is the replacement :)

Fuzzcat said:
Wasn't the replacement machine a Himalayan? It makes me think about grabbing one. But the change from an AT to Himalayan must be wild ...
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If you are looking at a Himalayan though, wait for the 450.
 
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