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Well I could see them saying you used some kinda explosives on them, because they sure looked like you did. But yea any excuse not to pay, you know they would of asked on what day and at exactly what time did this occur? And then say well sorry we don’t cover that day and even if it had happened on that day the time would of been off, but hey do you wanna buy some new ones from us while I have you on the phone...
Yup, they called it "user wear" sent me a link to MX Boot repair and stopped responding. Alpinestars in general make a nice product, but their customer service has a reputation for being absolutely . Boot quality aside, Sidi, Forma, Gearne and maybe even TCX are better in that department. Forma and Gearne in particular. Smaller companies often try harder to win business with CS.

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