Cant say fairer than that! This is how customer service should be well done!
PS can you send me free one for the pr lol!!!!!!!!!!!!!!
PS can you send me free one for the pr lol!!!!!!!!!!!!!!
Yup - sorry to say we've taken them out of the shop and have asked every customer that has ordered one to remove it immediately and dispose of it..
The issue is that one of our customers has had his Fat Foot connect with the swingarm.
This has been a bit of a shock for us as we tested the Fat Foot on 3 different Africa Twins, both with suspension at full compression and full extension - with no issues.
Now it could be down to fitting it wrong, or some other fluke mishap - but it's happened - and for us this is not acceptable!
So we're re-designing the Fat Foot and getting a new batch pushed through within the next couple of weeks - and sending out the new version to all existing customers - after which it will be available on the website.