My 2018 ATAS with just over 7K miles experienced loss of power on the Interstate. Riding 780 mile day and the last 130 miles were in 10-15 mile increments. If I pulled over to the emergency lane, let the bike sit for a moment, maybe open the tank, it would start right up and be good for 15 miles and do it again. I took to the dealer on 29 Jun and it took them 2 1/2 weeks before they would take it out for a long 20 mile ride to recreate (they kept doing 10 milers and telling me all was fine). So when they actually did what I had originally asked they found debris in the tank (lining?) and a ruined fuel pump assembly, they sent photos to Honda USA and they agreed to send new tank and fuel pump assembly. Go foward another week and the tank has arrived but no fuel pump, when dealer called Honda they were told no new pump until at least 17 Aug. Assuming that is correct I will be without the bike for nearly 2 months.
I filed a complaint with the NHTSA (national highway traffic safety administration) since it is not safe to be riding 75 mph in the left lane and then no power. I've read here and on the FB Africa Twin Group page other folks experiencing simiiar fuel issues. If you did as well then recommend filing complaint too if you live in the US. Honda told my dealer that they knew of no fuel issues when they initially called. I call BS and that is why they don't have any pumps in stock. If enough complaints are filed then Honda may have to officially address the issue.
I filed a complaint with the NHTSA (national highway traffic safety administration) since it is not safe to be riding 75 mph in the left lane and then no power. I've read here and on the FB Africa Twin Group page other folks experiencing simiiar fuel issues. If you did as well then recommend filing complaint too if you live in the US. Honda told my dealer that they knew of no fuel issues when they initially called. I call BS and that is why they don't have any pumps in stock. If enough complaints are filed then Honda may have to officially address the issue.
